Water News Reader Survey
(Draft - Sept. 22, 2004)

 
I. READER INFORMATION (1 of __ )
1. Which of the Brown and Caldwell Water News do you subscribe to?
(Check all that apply.)
Arizona Water News
California Water News
Great Lakes Water News
Northeast Water News
Pacific Northwest Water News
Southeast Water News
 

2. Which category best classifies your role in the industry?


(Please check one button)

Public Water/Wastewater Agency
Private Water/Wastewater Agency
Regulatory Agency
Education
Human Resources
Writer/Editor/Journalist
Human Resources
Retired/Unemployed
Other  

 
 
 
 
3. How did you hear about the Water News?
Brown and Caldwell Representative
Brown and Caldwell Water News marketing material
   (flyer, brochure, business card, etc.)
Coworker or Boss
Friend
Referred by other water organization
Found via Internet search
Other  
 
4. Overall, how satisfied are you with the Water News?
Extremely Satisfied
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Extremely Dissatisfied 
 
II. CONTENT (2 of __ )
5. Is the news provided in a current and timely fashion?
(Check all that apply.)
Always
Usually
Sometimes
Rarely
Nope - a day late and a dollar short
6. What topics are most helpful to you?
(Check all that apply.)
Water Security News
Water Supply News
Water Quality News
Water Resource News - storm water, watersheds, surface water, etc.
Wastewater News - sewage, runoff, sludge, etc.
Solid Waste News
Toxic Waste News
   
7. What type of coverage would you like to see MORE of?
(Check all that apply.)
International News
National News
Regional News
Local News
None - just fine as-is
8. Would you like to see Water News coverage for other states:
No
Yes, please specify states in box

 
9. Do you prefer the one-state format of the Water News to the multi-state format?
No
Yes

No opinion
 

10. How would you rate the objectivity of the newsletters?
(Our goal is to provide unbiased coverage on a variety of topics.)
Objective/unbiased
Average
Poor
Biased/slanted
11. Why do you read the Water News?

To stay informed on water/wastewater issues

For news on colleagues and competitors
To keep up with current industry events
For news on current Water Jobs openings

 
III. DISTRIBUTION (3 of __ )
12. If you receive the California Water News, do you read it each day?
Always
Usually
Sometimes
No, just when I have time
N/A
 
13. If you receive California Water News, how do you feel about the frequency of publication?

Just right
Would prefer to receive the news once a week
Would prefer to receive the news twice each week
Would prefer to receive the news twice a month
Would prefer to receive the news once a month
N/A - don't subscribe to CWN
 

 
14. If you receive one of the weekly newsletters, do you read it each week?
  Always
Usually
Sometimes
No, just when I have time
N/A


 
15. If you receive a weekly newsletter, how do you feel about the frequency of publication?

Just right
Would prefer a daily edition
Would prefer to receive the news twice a week
Would prefer to receive the news twice a month
Would prefer to receive the news once a month
N/A - don't subscribe to weekly

 
 
 
IV. Reader participation (4 of __ )
16. Have you contacted the editor (ie. to post a meeting announcement or press release)?
Yes
No
17. How would you rate the editor's responsiveness to your requests or comments?
Excellent
Good
Satisfactory
Unsatisfactory
 
 
18. Have you participated in any of the New Reader contests?
Yes
No 
 
19. Would you be interested in participating in the following?  
Water Industry Blog
Message Board
Automated meeting/event prostings
Submitting original content for publication
Comments
 
 

 

 
 
V. Usability (5 of __ )
20. How would you describe the Subscription Process?
Easy to use
Satisfactory
A little complicated
Frustrating
 
21. How would you describe the format and design of the newsletter?
(Check all that apply.)
Easy to follow
Pleasing to the eye
User Friendly
Satisfactory
A little complicated
Too hard to follow
Dated - needs revision
22. Which additional news resources/newsletters do you review?
(Check all that apply.)
National news websites
Water Online
WaterTech Online
WaterWorld
AWWA WaterWeek
 
 
 
 
 
 
VI. Related content (6 of __)
23. Which of the specialty pages have you visited?
(Check all that apply.)
Asset Management
CMOM
Infrastructure Funding
Water Resources
None 
 
24. How often do you visit the Water Jobs page?
Daily
Frequently
Occasionally
Never
 
25. Have you posted a listing on the Water Jobs page?
Yes
No
 
26. Have you had a successful experience with Water Jobs?
(Found an employee or found a job?)
Yes
No
N/A
 
27. How would you describe the process to submit a Water Jobs listing?
Easy to Use
Satisfactory
A Little Complicated
Frustrating
N/A
 
VII. Misc. (7 of __ )
28. Were you familiar with Brown and Caldwell prior to receiving the Water News?
Yes
No
 
29. Have you visited the Brown and Caldwell website?
Yes
No
 
30. Would you recommend the Water News to others?
Yes
No
 
 
 
31. Do you have any additional comments or suggestions?